CIS 263 - Data Network Design/Management 3 Credits
Defines the role of the network manager in organizational objectives, network accounting policies, inventory considerations, controls and charging practices. Includes in-depth coverage of traffic engineering and traffic management to size the network correctly. Addresses regulation tariffs of local- and long-haul services, switching hierarchy and data transport in the public network. Prepares students to design and maintain reliable service, manage costs, provide security, anticipate future needs and monitor legislative and regulatory activity.
Pre-requisite(s) CIS 262 min 2.0
Designed to Serve Networking Specialist majors wishing to add business networking skills; industry professionals with voice/data/video/image or text networking responsibilities.
Active Date 2011-08-08
Grading System Decimal Grade
Class Limit 24
Contact Hours: Lecture 33 Lab 0 Worksite 0 Clinical 0 Other 0
Total Contact Hours 33
Business vs. Technology Decisions
Business Management: Purchasing & procurement, equipment relocation, inventory control, service agreements, security, training.
Emphasis on planning for company IT
Change Management: Planning & procedures, requirements definition, change request entry, feasibility analysis, change automation, planning, scheduling, testing, production readiness review, implementation, back-out & recovery, post-installation analysis, monitor & track.
Emphasis on planning a business network install or upgrade
Configuration management: Planning & procedures, configuration design, environmental planning, configuration construction, configuration documentation, configuration audit & review, configuration library management.
Emphasis on network planning -network structure
Operations Management: Planning & procedures, workload planning, system operations, facility maintenance.
Emphasis on the who of the network(admins, managers, techs…)
Performance Management: Planning & procedures, performance monitoring, measurement & reporting, capacity planning, system tuning.
Emphasis on monitoring a network: what statistics need to be monitored, measured, reported
Problem Management: Planning & procedures, detection & notification, assignment & dispatching, analysis & diagnosis, bypass & recovery, resolution & verification, escalation, follow-up & correlation, metrics & reporting.
Emphasis on troubleshooting-problems and procedures
Network Business Model
Identifying Customers’ Business Goals
Emphasis on the form of the network following the function of the business
Building a Business Network
Major emphasis: network design; diagrams, all of the above, documentation
Return on Investment (ROI)
Network accounting and charging practices
Quality of Service(QoS)Concepts
What is Quality of Service?
Quality of Service Analogy
Circuit vs. Packet Switching
Different Traffic Types: Real-Time and Non-Real-Time
Service Level Agreement Characteristics
Student Learning Outcomes
Describe the Current Business Drivers for Networks
Explain Customers’ Network Architectures and Components
Use a Network Business Model
Identify Customers’ Business Goals
Relate Technology and Services to Business Goals
Describe the Key Components to Network Management
Develop a Return-on-Investment (ROI) Proposal
Apply QoS concepts on Packet Networks
Create a Customer Proposal Matching Business Goals to Services
Define and Explain the Basics of Building And Operating a Network
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