Aug 08, 2020  
2017-2018 Catalog 
2017-2018 Catalog [ARCHIVED CATALOG]

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C J 215 - Conflict Management

5 Credits
Skills and techniques for controlling, defusing and resolving wide variety of conflicts or crisis situations typically encountered by criminal justice personnel.


Designed to Serve Students interested in or pursuing a career in law enforcement or corrections.
Active Date 2013-08-27

Grading System Decimal Grade
Class Limit 38
Contact Hours: Lecture 55 Lab 0 Worksite 0 Clinical 0 Other 0
Total Contact Hours 55
Degree Distributions:
Course Outline
- Human Responses - Conflict management/Resolution - Mediation, negotiation, diffusing - Tactical communication - Domestic violence - Abnormal Behavior - Stress Management

Student Learning Outcomes
Recognize the dynamics of human response to stress.

Identify and apply diffusing and controlling techniques to effectively resolve crisis or conflict situations, such as victimization, domestic violence, and abnormal behavior.

Explain the role and responsibilities of criminal justice personnel in dealing with persons in crisis.

Complete FEMA Certification Program.

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