HSEM 220 - Developing and Managing Volunteer Resource

2 Credits

This course will focus on methods and procedures for involving private-sector organizations and volunteers in emergency management programs in ways which benefit both parties. The focus of the course is on maximizing the effectiveness of volunteer resources by implementing a people-oriented system that addresses defining volunteer roles, designing a plan of action, recruiting volunteers, training individuals who volunteer and motivation and maintenance of a successful program. Participants will acquire skills and knowledge to make appropriate volunteer assignments that enhance the effectiveness of an integrated emergency management system.

Pre-requisite(s) HSEM 102
Fees

Quarters Typically Offered
Summer Online
Fall Online
Winter Online
Spring Online

Designed to Serve Those wishing to serve or currently serving in the emergency management field
Active Date 2016-01-13

Grading System Decimal Grade
Class Limit 25
Contact Hours: Lecture 22 Lab 0 Worksite 0 Clinical 0 Other 0
Total Contact Hours 22
Degree Distributions:
ProfTech Course Yes
Restricted Elective Yes
Course Outline
A. Different Types of Volunteers and Volunteer Programs

B. Benefits and Challenges of Involving Volunteers

C. Developing a Volunteer Program

D. Working With Voluntary Agencies (VOLAGs) /Community-Based Organizations (CBOs)

E. Voluntary Organizations Active in Disaster (VOAD)

F. Identifying Needs of Volunteers and How to Meet Them

G. Special Issues in Volunteer Management

Student Learning Outcomes
Define volunteer and voluntary agency (VOLAG) and draw distinctions between the two.

Determine whether your community’s needs are best met by developing a volunteer program or whether you should coordinate with VOLAGs-or both

Correlate the skills and knowledge required of volunteers in emergency management programs.

Determine how volunteers can be used most beneficially in your program to meet your agency’s needs

Analyze the steps in developing a volunteer program

Develop a volunteer job description.

Outline strategies for recruiting, retaining, assigning, training, supervising, and evaluating volunteers.

Recognize the key responsibilities of a VOLAG/CBO Coordinator.

Analyze the role of VOAD in providing emergency assistance.

Examine strategies for working with VOLAGs, CBOs, businesses, and other groups.