Utilize office technology and critical thinking skills to address and support business needs such as using current spreadsheet technology to design a budget report.
Understand and implement basic office procedures such as transcribing handwritten documents using current word processing technology; managing office records using alpha, numerical, geographical or subject filing; and travel and event planning.
Write effective business correspondence using proper business industry format such as letters, reports, invoices, memos, purchase orders and e-mail.
Represent the organization with professional written and oral communication skills.
Function effectively in a work environment, while understanding and respecting the diverse needs of others.
Problem solve both technical and nontechnical office issues such as troubleshooting software malfunctions, printer issues, changes in office personnel or scheduling conflicts.
Apply sound business and technical knowledge to new situations and problems.
BSTEC 105 Introduction to Computers/Windows: 3 credits
BSTEC 118 10-Key: 2 credits
This information does not substitute for meeting with a faculty adviser.
Students must achieve a cumulative 2.0 GPA and a minimum 2.0 GPA in each core course to attain a certificate.
Not all classes are offered every quarter or at night.
Certificate programs emphasize preparation in specific job skills required for entry-level employment.
Some classes are offered in self-paced lab setting.
Some classes may require prerequisites not listed here.