BUSN 371 - Communication and Decision-Making in Leadership

5 Credits

The course explores effective decision-making in business environments. An emphasis is placed on conveying measurable indicators of success to team members through the lens of strategic organizational foundations (i.e., mission, vision, values, philosophy). Theoretical communication techniques such as conflict, negotiation, and power are positioned within real-world case study scenarios to ensure successful students can apply theory situationally.

Placement Eligibility English 101
Program Admission Required Yes Admitted Program BAS - BUSN or CIS or DSN
Fees

Quarters Typically Offered
Winter Evening, Online

Designed to Serve Students in the BAS Business Management program
Active Date 20260408T14:58:00

Grading Basis Decimal Grade
Class Limit 24
Contact Hours: Lecture 55
Total Contact Hours 55
Degree Distributions:
ProfTech Course Yes
Course Outline

Foundational elements of strategic communication for managers
Frameworks including models and theories that guide effective managerial level communication or leaders
Leveraging mission and vision statements, data, and evidence in general as communication tools
Aligning communication throughout an organization
Communicating through structured conflict resolution and negotiation
Understanding the course of power and leveraging direct and indirect power dynamics situationally in structured strategic approaches to end goal accomplishment

Student Learning Outcomes
Analyze case studies using applied and theoretical frameworks.

Explain decision-making using SMART indicators.

Apply mission, vision, values, and philosophy to guide strategic leadership decisions.

Make effective use of strategic management frameworks including negotiation and conflict management techniques through leadership case studies.

Evaluate the role of power and influence in leadership communication.

Communicate decisions clearly by leveraging measurables as evidence in alignment with organizational objectives.