Oct 19, 2021  
2017-2018 Catalog 
2017-2018 Catalog [ARCHIVED CATALOG]

Administrative Assistant, Certificate

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Learning Outcomes

  • Utilize office technology and critical thinking skills to address and support business needs such as using current spreadsheet technology to design a budget report.
  • Understand and implement basic office procedures such as transcribing handwritten documents using current word processing technology; managing office records using alpha, numerical, geographical or subject filing; and travel and event planning.
  • Write effective business correspondence using proper business industry format such as letters, reports, invoices, memos, purchase orders and e-mail.
  • Represent the organization with professional written and oral communication skills.
  • Function effectively in a work environment, while understanding and respecting the diverse needs of others.
  • Problem solve both technical and nontechnical office issues such as troubleshooting software malfunctions, printer issues, changes in office personnel or scheduling conflicts.
  • Apply sound business and technical knowledge to new situations and problems.


Entry Requirements

  • BSTEC 105 Introduction to Computers/Windows: 3 credits
  • BSTEC 118 10-Key: 2 credits

Important Notes

  • This information does not substitute for meeting with a faculty adviser.
  • Students must achieve a cumulative 2.0 GPA and a minimum 2.0 GPA in each core course to attain a certificate.
  • Not all classes are offered every quarter or at night.
  • Certificate programs emphasize preparation in specific job skills required for entry-level employment.
  • Some classes are offered in self-paced lab setting.
  • Some classes may require prerequisites not listed here.


Specific Requirements

Total Program Credits: 50

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