BUSN 269 - Leadership 2: Supervision

2 Credits

Examines concepts and practical application of fundamental supervisory skills such as planning, staffing, communicating, leading, using technology, training, managing conflict, and problem solving.

Fees

Quarters Typically Offered

Designed to Serve Airport University students; AAS students in Business
Active Date 2015-05-13

Grading Basis Decimal Grade
Class Limit 38
Contact Hours: Lecture 22 Lab 0 Field Studies 0 Clinical 0 Independent Studies 0
Total Contact Hours 22
Degree Distributions:
ProfTech Course Yes
Restricted Elective Yes
Course Outline
Choosing between effective and ineffective leadership styles.

Relationship between styles and the motivation and behavior of others

The four steps to active supervision

Proven process for problem solving

Five steps for effective decision-making

The need for delegation and how to delegate effectively

Ways to communicate more effectively and vividly

Difference between coaching and discipline

Convert conflicts into problem solving sessions

Effective tools for dealing with difficult people

Student Learning Outcomes
Discuss your supervisory style and how it affects others

Explain how to develop a productive work environment

Demonstrate essential communication skills used to motivate those being supervised

Discuss the practical application of supervisory skills need for effective leadership