BUSN 223 - Employee and Labor Relations

4 Credits

Part of the HR certificate program: This course examines employer/employee relations and the balancing of the employer’s need to manage its workforce for the benefit of the organization and the employee’s rights and sense of fairness. Issues discussed include the laws governing labor relations and employee rights, employee performance management, conflict and dispute resolution, and union organizing.

Fees

Quarters Typically Offered

Winter Online

Designed to Serve Students who want to pursue a career in human resource management and entry and mid-level human resources workers who want to understand the fundamentals of employee relations and labor relations. Certificate program HR Management
Active Date 20170622T08:36:46

Grading Basis Decimal Grade
Class Limit 38
Shared Learning Environment Yes
Contact Hours: Lecture 44 Lab 0 Field Studies 0 Clinical 0 Independent Studies 0
Total Contact Hours 44
Degree Distributions:
ProfTech Course Yes
Restricted Elective Yes
Course Outline
1. Laws and regulations defining employee rights
2. Workplace violence
3. Assessing organizational climate
4.a. Employee relations metrics
4.b. Responses to findings
5. Employment involvement strategies
6. Developing and communicating work rules and employee handbooks
7. Developing and communicating ethics code and standards of conduct
8. Complaint processes
8.a. Internal process
8.b. Regulatory enforcement
9. Investigation practices, resources and tools
10. Conflict and dispute resolution processes
11. Union organizing campaigns and management responses
12. Managing in union vs. nonunion environments

Student Learning Outcomes
Explain management and employee rights and the balance between the two parties’ interests

Evaluate various methods of measuring and evaluating workforce engagement

Apply performance management techniques when dealing with underperforming employees

Argue the merits of unionization and responses to union organizing activities

Choose appropriate action in the dispute/conflict resolution process