HOST 216 - Taking Flight: Airline and Airport Operations

5 Credits

This course is tailored to provide students with an operational understanding of the aviation industry, covering both airline and airport operations. The curriculum explores customer service specific to aviation, security protocols, federal regulations, and operational strategies critical to managing airline operations or an airport effectively. The course delves into supply chain management, examining key performance indicators such as load factors. Furthermore, the course unpacks operational elements such as hub and spoke systems and fuel hedging. With Highline College’s proximity to SeaTac Airport, a major international hub, students have an opportunity to apply theoretical knowledge in a practical environment.

Fees

Quarters Typically Offered
Winter Day, Online
Designed to Serve All students interested in careers in the following fields: hospitality, tourism, business, management, aviation, airlines, customer service, and/or airports.
Active Date 20240322T08:36:26

Grading Basis Decimal Grade
Class Limit 20
Shared Learning Environment Yes
Contact Hours: Lecture 55
Total Contact Hours 55
Degree Distributions:
ProfTech Course Yes
Restricted Elective Yes
PLA Eligible Yes

Course Outline
Students completing this course will:

Analyze airport and airline operations.
Interpret legislation nationally and globally that influences aviation.
Evaluate KPIs.
Develop an understanding of supply chain logistics.
Assess economic development related to aviation, specifically in the greater. Seattle area due to influential aviation industry partners such as Boeing, the Port of Seattle, and Seatac Airport.
Utilize proximity to Seatac Airport by completing an assignment on site.

Student Learning Outcomes
Analyze the structure of airport and airline management including customer service and security measures.

Interpret federal aviation regulations to real-world airport and airline operational scenarios.

Evaluate key performance indicators and their impact on aviation efficiency and profitability.

Explain supply chain logistics in aviation operations.

Assess the economic development and resource funding aspects critical to airport operations.

Examine SeaTac Airport to gain practical insights.