BUSN 420 - Lean Six Sigma Processes

5 Credits

Quality and continuous improvement is one of the foundations on which businesses survive and grow. It is no longer a luxury but a necessity for all businesses and economies to continuously improve the quality of goods and services produced by them. Quality improvement over time tends to increase customer satisfaction, lower the total cost of the goods and services, and enhance the reputation of the firm. Towards this end, the course aims to introduce the essential concepts, tools, and methodologies of Lean and Six Sigma.

Pre-requisite(s) BUSN 310
Instructor Permission Required Yes
Program Admission Required Yes Admitted Program BAS - BUSN
Fees

Quarters Typically Offered

Fall Day

Spring Day

Designed to Serve Students enrolled in the BAS Global Trade & Logistics
Active Date 2015-05-29

Grading Basis Decimal Grade
Class Limit 10
Contact Hours: Lecture 55 Lab 0 Field Studies 0 Clinical 0 Independent Studies 0
Total Contact Hours 55
Degree Distributions:
ProfTech Course Yes
Restricted Elective Yes
Course Outline
Overview of Quality Management

Intro to Six Sigma

Intro to Lean Management

DMAIC Methodology

Student Learning Outcomes
Demonstrate a competence of Lean Management and Six Sigma concepts

Use statistical software to interpret and analyze data

Identify the various steps in the DMAIC methodology.

Identify the problem and come up with a road map to solve the problem using Lean and Six Sigma tools.