BSTEC 101 - Essential Topics

2 Credits

Develop soft skills that are essential for success in today’s marketplace. Learn valuable written and verbal skills that will help you communicate effectively. Learn to present yourself professionally.

FeesCF

Quarters Typically Offered
Summer Day
Fall Day
Winter Day
Spring Day

Designed to Serve All students in Business Technology, and anyone seeking to improve soft skills.
Active Date 20201208T18:00:01

Grading Basis Decimal Grade
Variable Credit Yes Range 1-2
OEE Yes
Class Limit 32
Shared Learning Environment Yes
Contact Hours: Lecture 22
Total Contact Hours 22
Degree Distributions:
ProfTech Course Yes
Restricted Elective Yes
PLA Eligible Yes

Course Outline

Verbal Communication
1. Basics of effective verbal communication
2. Working with customers
3. Professional telephone skills
4. Improving informal communication
5. Making formal presentations
Written Communication
1. Communicating with email and memos
2. Secrets of clear writing
3. Delivering reports and proposals
4. Writing for employment
5. Writing professional letters

Student Learning Outcomes
Evaluate effective formal and informal verbal communication skills in a variety of customer and workplace scenarios.

Communicate effectively when constructing various written documents within a business setting.