2020-2021 Catalog [ARCHIVED CATALOG]
Clinic Service Representative, Certificate
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 Return to: Associate Degree & Certificate Requirements
https://healthcare.highline.edu/
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Learning outcomes
- Communicate (written, verbal and nonverbal) effectively with diverse patients and staff.
- Apply medico-legal knowledge to identify and respond to issues of confidentiality.
- Document within legal and ethical boundaries.
- Identify and model professional conduct and appearance in specific, multicultural workplace settings.
- Demonstrate competency in Vital Signs
- Demonstrate administrative tasks in the medical using therapeutic communication and customer service skills
Prerequisites
- Basic keyboarding knowledge recommended.
- Instructor permission.
- Some classes have entry requirements not listed here.
Important notes
- This information does not substitute for meeting with a faculty adviser.
- Students must achieve a cumulative 2.0 GPA and achieve a 2.0 in all HEAL courses and pass required competencies to graduate with their Clinic Service Representative Certificate.
- Certificate programs emphasize preparation in specific job skills required for entry-level employment.
- Not all classes are offered every quarter or at night.
- Students attending only in the evening must remember it is likely to take more than one year to complete program.
Professional-Technical Core Courses
Total Professional-Technical Core Credits: 28
Total Supporting Course Credits: 2
Related Instruction Courses
Total Related Instruction Credits: 15
Total Program Credits: 45 credits
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Return to: Associate Degree & Certificate Requirements
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