2024-25 Catalog
Clinic Service Representative, Certificate
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 Return to: Degree & Certificate Programs
If you would enjoy helping people achieve and maintain a healthy lifestyle, you may be interested in the health and wellness field. In this program, you will learn the skills necessary to work in a frontline administrative capacity in health care.
Visit the Healthcare Professions Department Website
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Prerequisites
- Basic keyboarding knowledge recommended.
- Instructor permission.
- Some classes have entry requirements not listed here.
Program Supporting Courses
Total Supporting Course Credits: 2
Related Instruction Courses
Communications
Select one course from the list below Computation
Select one course from the list below Total Related Instruction Credits: 15
Total Program Credits: 45
Program Outcomes
- Communicate (written, verbal and nonverbal) effectively with diverse patients and staff.
- Apply medico-legal knowledge to identify and respond to issues of confidentiality.
- Document within legal and ethical boundaries.
- Identify and model professional conduct and appearance in specific, multicultural workplace settings.
- Demonstrate competency in Vital Signs
- Demonstrate administrative tasks in the medical using therapeutic communication and customer service skills
Program Notes
- This information does not substitute for meeting with a faculty adviser.
- Students must achieve a cumulative 2.0 GPA and achieve a 2.0 in all HEAL courses and pass required competencies to graduate with their Clinic Service Representative Certificate.
- Certificate programs emphasize preparation in specific job skills required for entry-level employment.
- Not all classes are offered every quarter or at night.
- Students attending only in the evening must remember it is likely to take more than one year to complete program.
Internal Coding
| Last Updated |
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| Description |
Clinic Service Rep C45 |
| Academic Plan |
MISPAC45 |
| CIP Code |
51.0712 |
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