DGS 207 - Cultural Awareness & Business Etiquette

5 Credits

Analyze culture through an interdisciplinary lens that provides students with the knowledge, understanding, and skills they need to appreciate and articulate diverse values and experiences and to cooperate effectively across cultural barriers in business, commerce, trade and industry . This course will study the ways that culture is depicted through advertising, television, and marketing and how this impacts business communication across cultures. Students will learn to participate in discussions about the impact and influence of multiple cultural perspectives and expectations, especially historically marginalized groups, and the resulting limits to cultural, social and economic development in their absence. Cultural awareness makes students aware of competing cultural beliefs and perceptions, and shows that diversity broadens and enhances the intellectual culture required to develop and maintain sustainable models of business, trade and commerce. This course also explores regional cultural profiles and business/social etiquette around the world.

Fees

Quarters Typically Offered
Summer Online
Fall Online
Winter Day, Online
Spring Day, Online

Designed to Serve Business Program students as well as students in other professional technical programs of study. Also fulfills Humanities Area 1 Distribution.
Active Date 20190625T13:35:54

Grading System Decimal Grade
Class Limit 38
Shared Learning Environment Yes
Contact Hours: Lecture 55
Total Contact Hours 55
Degree Distributions:
AA

Diversity & Globalism
Humanities Area I

ProfTech Related Instruction

Human Relations

Course Outline

Understanding Cultural Awareness
Concepts and Elements of Culture
Specific (V.S) General approach
Human needs (Malsow’s order)
Human behavior cross cultures
Cultural Sensitivity: Prejudice
Discrimination: Stereotypes, Sexism, Ethnicity, Racism.
Stages of cultural Awareness
Cross-cultural comparison
Hofstedes’ Classification Scheme
Ethics cross cultures
Culture Shock
Understanding the principles of business negotiation/etiquette around the world: Relationship versus Business Deal
High context culture versus Low context cultures
Time (Monochronic V.S Polychronic)
Formal V.S Informal
Non-verbal Business Behavior

Student Learning Outcomes
Explain how specific cultural characteristics impact individual viewpoints and cross-cultural communication.

Describe intercultural competence strategies necessary to navigate cultural differences in a global environment.

Describe intercultural competence strategies necessary to navigate social/business etiquette in a global environment.

Discuss the impact of dehumanizing biases, such as racism and prejudice, on marginalized people.