C J 124 - Business Crisis and Continuity Management

5 Credits

An introduction to crisis management and organizational continuity from a private sector Business Crisis and Continuity Management (BCCM), and a public/private sector partnership perspective. Course content and sequence are based on the Federal Emergency Management Agency’s (FEMA’s) model of Comprehensive Emergency Management,The topics include comprehensive emergency management, public and private roles and partnerships for emergency and crisis management, the risk management process, strategic crisis management, contingency planning, training and exercises, emergency response, business continuity and recovery, the role of the crisis management team, and crisis communication.

Fees

Quarters Typically Offered

Spring Day

Designed to Serve Persons in or wishing to enter the field of business Emergency Management, continuity management, or disaster mitigation and recovery.
Active Date 2015-12-04

Grading System Decimal Grade
Class Limit 25
Contact Hours: Lecture 33 Lab 22 Worksite 0 Clinical 0 Other 0
Total Contact Hours 55
Degree Distributions:
ProfTech Course Yes
Restricted Elective Yes
Course Outline
This course identifies, examines and integrates the diverse emergency management, crisis management, contingency planning, and organizational continuity, recovery and restoration issues facing a private sector organization in its internal operations and interface with the public sector homeland security and emergency management community. Basic skills, knowledge elements and concepts will be identified, discussed, developed, integrated and applied in the context of the evolution of the homeland security and emergency management communities, private sector initiatives, and case studies. The inter-relationships and strategic importance of emergency management, crisis management, contingency planning, and organizational continuity, recovery and restoration to private sector businesses and the various levels of governmental homeland security and emergency management will be emphasized throughout the course.

Student Learning Outcomes
Identify and communicate hazards and disasters and their implications for Business Crisis and Continuity Managers.

Present comprehensive emergency management principals from a private sector perspective.

Compare the similarities and differences between public sector emergency management and private sector crisis and continuity management and the skill and knowledge sets required by personnel.

Describe the importance of risk perception and risk communication in the consideration and management of risks associated with, natural, technological and human induced hazards.

Identify the composition of and resources required to create and manage effective crisis management teams.

Describe the importance of and principles of effective crisis communication and critique the effectiveness of crisis communications in a case study.

Describe the complexity and need to integrate all facets of crisis management,disaster recovery and organizational continuity into a single crisis and continuity management program and apply this understanding to pandemic preparedness, response, recovery and restoration.