BSTEC 101 - Essential Topics 2 Credits
Develop soft skills that are essential for success in today’s marketplace. Learn valuable written and verbal skills that will help you communicate effectively. Learn to present yourself professionally.
FeesCF
Quarters Typically Offered
Summer Day
Fall Day
Winter Day
Spring Day
Designed to Serve All students in Business Technology, and anyone seeking to improve soft skills.
Active Date 20201208T18:00:01
Grading System Decimal Grade
Variable Credit Yes Range 1-2
Continuous Enrollment Yes
Class Limit 32
Shared Learning Environment Yes
Contact Hours: Lecture 22
Total Contact Hours 22
Degree Distributions:
ProfTech Course Yes
Restricted Elective Yes
PLA Eligible Yes
Course Outline
- Verbal Communication
- Basics of effective verbal communication
- Working with customers
- Professional telephone skills
- Improving informal communication
- Making formal presentations
- Written Communication
- Communicating with email and memos
- Secrets of clear writing
- Delivering reports and proposals
- Writing for employment
- Writing professional letters
Student Learning Outcomes
Evaluate effective formal and informal verbal communication skills in a variety of customer and workplace scenarios.
Communicate effectively when constructing various written documents within a business setting.
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