CIS 263 - Data Network Design/Management

3 Credits

Defines the role of the network manager in organizational objectives, network accounting policies, inventory considerations, controls and charging practices. Includes in-depth coverage of traffic engineering and traffic management to size the network correctly. Addresses regulation tariffs of local- and long-haul services, switching hierarchy and data transport in the public network. Prepares students to design and maintain reliable service, manage costs, provide security, anticipate future needs and monitor legislative and regulatory activity.

Pre-requisite(s) CIS 262 min 2.0
FeesCF

Quarters Typically Offered
Designed to Serve Networking Specialist majors wishing to add business networking skills; industry professionals with voice/data/video/image or text networking responsibilities.
Active Date 2011-08-08

Grading Basis Decimal Grade
Class Limit 24
Contact Hours: Lecture 33 Lab 0 Field Studies 0 Clinical 0 Independent Studies 0
Total Contact Hours 33
Degree Distributions:
ProfTech Course Yes
Restricted Elective Yes
Course Outline
Business vs. Technology Decisions Business Management: Purchasing & procurement, equipment relocation, inventory control, service agreements, security, training. Emphasis on planning for company IT Change Management: Planning & procedures, requirements definition, change request entry, feasibility analysis, change automation, planning, scheduling, testing, production readiness review, implementation, back-out & recovery, post-installation analysis, monitor & track. Emphasis on planning a business network install or upgrade Configuration management: Planning & procedures, configuration design, environmental planning, configuration construction, configuration documentation, configuration audit & review, configuration library management. Emphasis on network planning -network structure Operations Management: Planning & procedures, workload planning, system operations, facility maintenance. Emphasis on the who of the network(admins, managers, techs…) Performance Management: Planning & procedures, performance monitoring, measurement & reporting, capacity planning, system tuning. Emphasis on monitoring a network: what statistics need to be monitored, measured, reported Problem Management: Planning & procedures, detection & notification, assignment & dispatching, analysis & diagnosis, bypass & recovery, resolution & verification, escalation, follow-up & correlation, metrics & reporting. Emphasis on troubleshooting-problems and procedures Network Business Model Identifying Customers’ Business Goals Emphasis on the form of the network following the function of the business Building a Business Network Major emphasis: network design; diagrams, all of the above, documentation Extra topics Return on Investment (ROI) Network accounting and charging practices Case Studies Quality of Service(QoS)Concepts What is Quality of Service? QoS Mechanisms Quality of Service Analogy Circuit vs. Packet Switching Different Traffic Types: Real-Time and Non-Real-Time Service Level Agreement Characteristics

Student Learning Outcomes
Describe the Current Business Drivers for Networks

Explain Customers’ Network Architectures and Components

Use a Network Business Model

Identify Customers’ Business Goals

Relate Technology and Services to Business Goals

Describe the Key Components to Network Management

Develop a Return-on-Investment (ROI) Proposal

Apply QoS concepts on Packet Networks

Create a Customer Proposal Matching Business Goals to Services

Define and Explain the Basics of Building And Operating a Network