HEAL 162 - Medical Office Procedures II

5 Credits

This course teaches administrative Medical Office Procedures to include patient records management, scheduling systems and telephone techniques. Students are introduced to medical insurance and medical coding systems ( ICD, CPT, and HCPCS) legal considerations, Students are familiarized with computerized account management systems.

Instructor Permission Required Yes
Fees

Quarters Typically Offered
Summer Online
Winter Online
Designed to Serve Medical Assisting students, and other Allied Healthcare students.
Active Date 20201208T18:00:24

Grading Basis Decimal Grade
Class Limit 26
Contact Hours: Lecture 55
Total Contact Hours 55
Degree Distributions:
ProfTech Course Yes
Restricted Elective Yes
Course Outline

Administrative Office Procedures
Scheduling Procedures
Records Filing
EHR/EMR Software Use
Medical Insurance
Medical Coding
Billing, Reimbursement, and Collections
Practice Finances and Banking

Student Learning Outcomes
Accurately describe how you would communicate professionally under with managed care or insurance providers regarding patient’s billing records and services rendered.

Communicate using patient-friendly terminology so patients can understand managed care and private insurance plans.

Accurately perform a healthcare office inventory in accordance with industry standards.

Accurately perform accounts receivable procedures including bank deposits, posting charges and payments, making account adjustments, and processing refunds and NSF checks.

Accurately apply managed care policies and procedures and third party guidelines to file claims and complete insurance forms.

Accurately perform medical procedural and diagnostic coding using the most current diagnostic coding classification system and HCPCS coding standards.

Identify how to correctly obtain precertification or preauthorization for medical procedures.

Demonstrate how to correctly schedule patient appointments using different types of appointment scheduling methods.