HEAL 251 - Medical Assistant Patient Navigator

5 Credits

This course covers coaching a patient as it relates to health maintenance, disease prevention, compliance with treatment, community resources, adaptations relevant to individual patient needs.

Fees

Quarters Typically Offered
Summer Online
Winter Online
Designed to Serve Students enrolled in Healthcare Professions programs.
Active Date 20220314T08:43:22

Grading Basis Decimal Grade
Class Limit 30
Shared Learning Environment Yes
Contact Hours: Lecture 55
Total Contact Hours 55
Degree Distributions:
ProfTech Course Yes
Restricted Elective Yes
Course Outline

Patient navigator
Role of a patient navigator
Behaviors to professional communications
Patient coaching

Student Learning Outcomes
Describe the history and purpose of patient navigation and its importance in today’s healthcare system

Describe the role of patient navigator, including the positive impact of this position for both patients and care providers”?

Demonstrate strategies for building client relationships including language, listening skills, effective questioning, and conflict resolution.

Demonstrate motivational Interviewing and teach back methods as they relate to Health Coaching

Identify community, local, and national resources to help patients access support and needed care.

Document individual patient needs by identifying potential barriers to accessing care including but not limited to, culture, health literacy, socioeconomic, and chronic disease.

List strategies to reduce barriers to accessing care including but not limited to, culture, health literacy, socioeconomic, and chronic disease.