CMST 95 - Interactional Communication

5 Credits

Foundational application of communication concepts related to successfully attempting and executing engagement/self-advocacy in social and professional (college, career) interactions. Emerging skills practice in verbal communication, nonverbal communication, and listening to increase conversational competence in interpersonal and professional contexts. Emphasis on self-concept and self-esteem to bolster enhanced confidence in initiating, maintaining, and cultivating conversations in various contexts.

Instructor Permission Required Yes
Course Note Designed for students in ACHIEVE/ACCESS Services, ISP, special populations
Fees

Quarters Typically Offered

Designed to Serve Students who need preliminary support in self-advocacy and fundamentals of interactional communication prior to taking other Communication courses. Serves as a step-up from CMST 80 for students who need further assistance prior to entering CMST 101 or other CMST courses.
Active Date 20180523T10:50:06

Grading Basis Decimal Grade
Class Limit 22
Contact Hours: Lecture 55
Degree Distributions:
Course Outline
Course outline:

Fundamentals of self-concept/self-esteem
1. Definitions
2. How self-concept/self-esteem impacts motivation, confidence, and competence in communication
3. Strategies to enhance self-concept/self-esteem to attempt/engage conversation
Identifying different types of relationships and determining how each is impacted by communication
1. Identifying how communication impacts social relationships, initiating/building/maintaining friendships.
2. Identifying how communication impacts professional relationships (to include college/career)
3. Discerning ways to communicate appropriately in a given interactional context.
Verbal and nonverbal strategies for self-advocacy in social and professional (college/career) situations
1. Examples of verbal and nonverbal attributes of conversations
2. Selecting proper words and nonverbal messaging for initiating and maintaining conversation
3. Multi-layered practice utilizing appropriate conversational prompts and nonverbal mechanics in various interactional contexts.
Listening and responding strategies
1. Identifying different types of listening and responding strategies
2. Selecting appropriate listening/responding behaviors in a given context; reacting and revising when necessary
3. Diverse practice utilizing listening/responding strategies in various interactional contexts.
Self-advocacy in social and professional situations
1. Using appropriate verbal and nonverbal communication when requesting help
2. Using appropriate verbal and nonverbal communication when dealing with complex conversations
3. Using appropriate verbal and nonverbal communication when introducing new ideas, getting one’s needs met, etc.

Student Learning Outcomes
Practices initiating and cultivating effective social and professional interactions, increasing confidence and competence based on self-concept and self-esteem.

Foundationally attempts and executes appropriate verbal and nonverbal strategies for self-advocacy in typical social and professional interactions.

Foundationally attempts and executes practical listening and responding strategies for typical social and professional interactions.

Practices fundamental skills in navigating complex conversations (difficult interactions, intimidation, conflict, etc.), increasing competence and confidence.