Hospitality and Tourism Management, Certificate

Learning Outcomes

• Utilize the fundamental vocabulary and operating principles of the hospitality/tourism industry.
• Act in accordance with professional ethics and values of the hospitality/tourism industry.
• Identify, compile and evaluate specific company/agency information against industry benchmarks for making major business decisions.
• Employ principles of professionalism and best practices relevant to the hospitality/tourism industry.
• Communicate effectively through listening, speaking and writing to diverse audiences in the hospitality/tourism industry.
• Identify and utilize relevant computer systems, software and technology applications in the hospitality/tourism industry.
• Identify suitable employment opportunities by matching personal and professional interests and abilities with positions within the the hospitality/tourism profession.
• Explain the importance of professionals in the hospitality/tourism industry keeping current with news and emerging trends through conference/tradeshows, professional literature, electronic sources, etc.

Requirements