Introduction to Administrative Assistant (Virtual), Certificate

Program Description

The Virtual Administrative Assistant Short-Certificate will allow students to learn the practical knowledge required by industry in supporting and managing small businesses. This program will give the students the proficiency to use online tools to manage small offices remotely and/or in person. 

Learning Outcomes

• Students will gain the knowledge of managing Google Drive, Google Docs, Google Sheets, Google Slides, and Google Forms
• Students will gain the knowledge to set up and manage virtual meetings with Zoom, Microsoft Teams, Google Meets, and WebEx
• Students will gain the knowledge to manage customer service

Important Notes

• This information does not substitute for meeting with a faculty adviser.
• Students must achieve a minimum grade of 2.0 in each core class.
• Certificate degree programs emphasize preparation in specific job skills required for entry-level employment.
• Not all classes are offered every quarter or at night.

Requirements

Total Professional-Technical Courses: 15 credits